Managed Voice & Communications
Solutions provided by Alpha IT Solutions are easy to use and combines all the features you need to efficiently communicate, collaborate and connect with colleagues, partners and customers, straight from your browser.
Easy Installation & Management
Are you looking to replace your company’s outdated phone system? With our phone systems there is no need to worry about management and installation, just log in and go!
Installation & Configuration is straightforward:
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Pre-configured templates for easy integration with leading SIP Trunk providers -
Plug & Play Interoperability of IP Phones and gateways for automatic configuration -
Avoid incompatibility issues with tested IP Phones -
Advanced security features including automatic updates and global IP blacklist -
Deploy in the Cloud or on-premise
Through the modern, intuitive management console you can:
Pre-configured templates for easy integration with leading SIP Trunk providers
Plug & Play Interoperability of IP Phones and gateways for automatic configuration
Avoid incompatibility issues with tested IP Phones
Advanced security features including automatic updates and global IP blacklist
Deploy in the Cloud or on-premise
VoiP Security
When it comes to VoIP security, Alpha IT Solutions complies to the standards. Inbuilt security has been exclusively developed to protect your PBX system from attacks.
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Increased secure web server configuration -
Automatic detection & blacklisting of SIP Attack tools -
Global IP Blacklist automatically updated for participating PBXs -
Traffic to apps is encrypted via secure Tunnel -
Voice traffic is encrypted via SRTP -
Automatic generation and management of SSL certs -
Revolutionary VoIP Security with A+ rating from SSL lab -
Automatic Failover for instant backup -
Encryption between browser and the website ensured via HTTPS -
Limit access to phone system management console based on IP
Reduce Costs
By signing up with us, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.
Benefits
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Decrease your Phone Bill by up to 80% -
Licensing based on number of simultaneous calls and not extensions -
Avoid per extension licensing and pay per PBX instead -
Make free inter-office calls and branch calls -
Use prominent SIP trunks to reduce outbound call charges -
Reduce travel expenses with integrated web conferencing -
Eliminate 800 number phone bills with WebRTC integration -
Use International DIDs & IP Telephony so customers can call in at competitive rates
Download your phone apps on your Android/IOS Device
- Use your extension from anywhere
- Free VoIP calls with your smartphone
- Save battery life with “PUSH” notifications
- Connect all apps simultaneously via SIP Forking
- Most Progressive Android & iOS VoIP apps in the UC market
- Use integrated features such as status, web conferencing, instant messaging
Easy to Use Windows & Mac Softphones
- Initiate IP Phone calls from your desktop with CTI mode
- Work remotely from anywhere
- Easily view the status of your colleagues
- Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
- Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook
- Automatically obtain reports on customer and agent activities
- Includes Wallboard and Q-Manager view
Next Level Customer Communications
- Allow customers to chat, call or meet with you directly from your website
- Completely free for you and your customers – no additional subscriptions or charge
- Real-time communication from your website integrated with your PBX
- Easy to configure in a few simple steps!
Integrated Video Conferencing
- Free for up to 250 participants
- Unlimited users regardless of edition
- Initiate a conference with one single click
- Dial-in to meetings by phone
- Correlated operability between VoIP and video
- Bandwidth Management and Control
- Remote control assistance for quick & easy troubleshooting – plugin/extension free screen sharing
- Pre-upload PowerPoint & PDFs before meetings
- Easy to use polling tool for feedback
User-Friendly Softphone
- Multifunctional Web-based softphone with inclusive UC features
- Make calls from the browser or easily control calls on your IP phone or smartphone
- Integrated WebRTC technology resulting in reduced bandwidth usage
- Click to Call Extension for Chrome and Firefox
Answer and Dial, Right from Teams
Already using Teams for chat and meetings? We can help you unlock its full potential by enabling external calling.
With external calling, your team can make and receive business calls directly within Microsoft Teams. It’s a streamlined solution that brings your internal communication and telephony together in one unified platform.
Our setup includes number porting, call routing, voicemail, and support for shared lines or receptionists. It’s ideal for hybrid and remote teams who need flexibility, simplicity, and a consistent experience across devices. We take care of the technical setup, integration, and support so your phone system works exactly the way you need it to.
Lincon Mclaren
Fernando Arriola
Narelle S
Rick Fitzpatrick