Managed IT Solutions

Unlock the full potential of your business with AlphaCORE Managed IT Solutions. Designed to enhance performance, minimise downtime, and strengthen security, AlphaCORE lets your team focus on what matters most – growing your business. With AlphaCORE, you gain access to cutting-edge technology and proactive IT support without the burden of in-house maintenance.

Our expert team handles everything from day-to-day IT support to strategic planning, ensuring your technology runs smoothly and securely at all times.

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AlphaCORE:
Support. Security. Strategy

Combining comprehensive IT support with a strong cybersecurity foundation, CORE is designed to keep your business secure and running smoothly. It goes beyond day-to-day support providing you with a dedicated Technical Alignment Manager (TAM) who ensures your systems are regularly reviewed and aligned with best practices, reducing risk and improving reliability. Alongside this, your Virtual CIO (vCIO) works strategically with your leadership team to plan ahead, prioritise technology investments, and ensure IT is supporting your business goals. With CORE, you can focus on growing your business with confidence, knowing your systems, data, and future plans are in expert hands.

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vCIO – Bridging Technology and Business Strategy

Our Virtual CIO becomes an extension of your leadership team – taking the time to understand your business goals and provide expert advice on your technology needs, backed by thorough research. They work closely with our Technology Alignment Manager to turn technical findings into business-aligned action, ensuring your technology strategy actively supports your long-term success.

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The Technology Alignment Manager

Turning IT Insights into Action

Your Technology Alignment Manager (TAM) is your dedicated IT expert, ensuring your business stays secure, efficient, and aligned with industry best practices. Through regular assessments of your IT environment against a defined set of standards, they identify risks, inefficiencies, and opportunities for improvement. This ensures your vCIO always has up-to-date information to make informed strategic recommendations.

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Essential Security Solutions

Endpoint Security

Protect all devices from malware, ransomware, and unauthorised access with advanced endpoint protection.

Email Security

Shield your inbox from phishing, spam, and malicious attachments using robust email filtering and encryption.

Identity Protection

Secure user identities with multi-factor authentication and access controls to prevent unauthorised logins.

Backups & Disaster Recovery

Ensure business continuity with backups and quick recovery solutions in case of data loss or system failure.

Awareness Training

Educate your team on cybersecurity best practices to reduce risks from human error and social engineering.

Patch Management

Strengthen your software applications against vulnerabilities and unauthorised modifications.

Vulnerability Management

Identify, assess, and remediate security weaknesses proactively to stay ahead of potential threats.

Data Security

Implement encryption, secure storage, and data loss prevention measures to keep sensitive information safe.

PRIVILEGED ACCESS MANAGEMENT

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Want IT that works smarter?
Introducing AlphaCORE

Unlock the full potential of your business with AlphaCORE. Enhance performance, minimise downtime, and strengthen security, all while allowing your team to focus on what matters most.

AlphaCore – User

Includes unlimited remote support, 24/7 monitoring, cloud detection, network and endpoint management, Microsoft 365, and cloud infrastructure services.

Clients also benefit from strategic IT planning, cybersecurity risk management, and dedicated support through TAM and vCIO services. To round out the offering, we include data backup and recovery, along with communication and collaboration tools.

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Support for M365 Frontline F1 & F3 and Exchange Online Licenses

Everything you need, and nothing you don’t. This plan includes unlimited remote support, 24/7 monitoring, cloud detection, Microsoft 365 management, and cloud infrastructure services.

You’ll also benefit from strategic IT planning, cybersecurity risk management, and dedicated guidance from our TAM and vCIO team plus data backup, recovery, and essential communication and collaboration tools.

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AlphaCore – Server

Includes unlimited remote support, 24/7 monitoring, cloud detection, server management, and full backup and disaster recovery coverage.

You’ll also gain access to strategic IT planning, cybersecurity risk management, and dedicated TAM and vCIO support.

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AlphaCore + Add Ons

We’ve got you covered with a range of add-ons like 24/7 support, email signature management, compliance services, vulnerability scanning, and virtual penetration testing. Just tell us what you need, we’ll tailor a solution that fits.

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